Most systems never get registered with the manufacturer — so in most states, the parts warranty quietly drops from 10 years to 5. When the compressor dies in year 7, the homeowner pays thousands out of pocket, and the review lands on your Google page. TenKeeper is a simple tool for HVAC shops that makes sure that never happens.
Free, no card · then $89/month per shopThe Quiet Leak
the rest put half their coverage at risk
a failed compressor, no coverage, $2,000–$3,500 out of the homeowner's pocket
homeowners blame the installer, not the paperwork
The form takes five minutes. Nobody's job is to remember it. That's the whole problem.
What Each Manufacturer Requires
This is the part nobody keeps in their head. Trane, Lennox and Goodman give you 60 days, not 90 — and every one of these portals lets the installing dealer register on the homeowner's behalf.
| Brand | Register within | Registered | If you miss it | Dealer can register |
|---|---|---|---|---|
| Carrier · Bryant | 90 days | 10 years parts | drops to 5 | Yes — dealer form |
| Trane · American Standard | 60 days | 10 years parts | drops to 5 | Yes — stated in their FAQ |
| Lennox | 60 days | 10 years parts | drops to 5 | Yes — dealer path |
| Goodman · Amana | 60 days | 10 years parts | drops to 5 | Yes — "on behalf of" option |
| Rheem · Ruud | 90 days | 10 years parts | drops to 5 | Yes — contractor account |
None of the five requires a dealer login to register, and none puts a CAPTCHA in the way. Check any row against the manufacturer's own site — that's rather the point of printing them.
What TenKeeper Does
Six jobs, handled end to end — from the moment an invoice exists to the moment the homeowner renews a maintenance plan. Your office reviews and clicks; TenKeeper remembers, fills, chases, and files.
Forward any install invoice to your TenKeeper address and it reads the serial, model, install date, and homeowner — no re-typing. Housecall Pro, Jobber, and QuickBooks connections pull new jobs in automatically, and a CSV upload brings in your backlog.
Each manufacturer gives you roughly 60–90 days to register before coverage drops. TenKeeper starts that clock on every unit, sorts the queue by deadline, and flags anything inside 60 days — so nothing quietly expires while the office is busy.
Carrier, Trane, Lennox, Goodman, and Rheem each want the same facts on a different form. TenKeeper keeps a layout for each portal and fills it from the install record — the office reviews and submits instead of hunting serial numbers. None of the five portals requires a dealer login to register.
Confirmation numbers are saved on the install the moment a registration goes through. If a claim is ever disputed in year 6, you're not digging through email — the proof is one search away, next to the serial it belongs to.
Right before each unit's first anniversary, the homeowner gets your tune-up plan offer — your shop's name, your logo, your price. One reminder email gets about 22% of registrations done; a three-touch sequence gets 61%. TenKeeper runs the sequence.
After each registration, send the homeowner a branded certificate: unit, serial, coverage term, your shop's name at the bottom. It makes invisible paperwork visible — and it's one more reason the next tune-up call comes to you.
How It Works
Send install invoices to your TenKeeper address — it reads the serial, model, and homeowner, and starts the clock on every registration window. Backlog? Upload a CSV and see every at-risk unit in minutes.
Every manufacturer form arrives pre-filled and gets chased until it's submitted. Confirmation numbers are stored against the unit: proof in hand if a claim is ever disputed.
Right before each warranty's first anniversary, the homeowner automatically gets your tune-up plan offer — your logo, your price. Paperwork in, recurring revenue out.
Works With Your Stack
TenKeeper isn't another CRM. Whatever you run today keeps handling jobs, dispatch, and invoices. TenKeeper takes over the one stretch it doesn't — everything that has to happen after the truck leaves.
Your software keeps handling
TenKeeper takes the after-install
Don't replace your system. Add TenKeeper on top of it.
Is This You?
TenKeeper earns its keep on installation volume. If you put in new systems every week and want those homeowners back, it's built for you. If you mostly do repairs, it isn't — and we'd rather say so up front.
A fit if you
Probably not, if you
A shop doing 200 installs a year that lifts registrations from 1-in-3 to 3-in-4 doesn't just close a liability — it opens a maintenance-plan pipeline worth roughly $28,000 a year in recurring revenue, sold at the one moment homeowners say yes: right before their first anniversary. TenKeeper works that moment for every single install, automatically.
Getting Started
No implementation project and no training day. The longest part is finding your last export.
Day one · 20 min
Drop in a CSV of past installs. You'll see every unit still inside its window — and every one already lost — the same afternoon.
Day one · 5 min
Send a single install invoice to your TenKeeper address and watch it come back as a record with the clock already running.
Day two
Work the queue from the closest deadline down. Each form is pre-filled; the office reviews and submits.
Ongoing
New jobs arrive by forward or sync, deadlines track themselves, and month-11 offers go out under your name.
Start Here
Send us your last 12 months of installs and we'll go through them by hand, free. You get back a plain list — which units were never registered, which windows are still open, and exactly how many days are left on each one.
You send
An export from Housecall Pro, Jobber, QuickBooks — or a spreadsheet someone keeps by hand. Serial, model, install date and brand is enough.
We check
We run each serial through the manufacturer's own registration lookup where one exists, and work out the deadline from the install date where it doesn't.
You get back
Something like: "41 installs, 27 never registered, 4 windows close this month." Yours to keep whether or not you ever pay us a penny.
Then, if you want
That's the subscription — $89 a month per shop. No obligation.
Straight Answers
$89 a month per shop — not per user, not per install. One saved compressor claim covers the year. Before any of that, the registration audit is free. Full detail on the pricing page.
Carrier, Trane, Lennox, Goodman, and Rheem at the start — each with its own form layout, because each portal asks for the same facts differently. Family brands that share a portal, like Bryant (Carrier), American Standard (Trane), Amana (Goodman), and Ruud (Rheem), come along for the ride. More brands get added as shops need them; if you install something else, that's exactly the kind of thing to email about.
Three ways, use any mix: forward install invoices to your TenKeeper email address and it reads the serial, model, and homeowner; connect Housecall Pro, Jobber, or QuickBooks and new jobs sync on their own; or upload a CSV once to bring in your backlog and see every at-risk unit the same day.
Yes — every homeowner email carries your shop's name, your logo, and your reply-to address, and nothing sends until you've turned the sequence on and set your plan price. Homeowners reply to the company that installed their system, not to a software brand they've never heard of.
We went through every one of the five portals: none of them requires a dealer login and none puts a CAPTCHA in the way. TenKeeper pre-fills every form, submits where the portal supports it cleanly, chases the rest until they're done, and stores the confirmation either way. For Lennox and Rheem it can also verify a unit's registration status straight from the manufacturer's own lookup. The office goes from hunting serial numbers to reviewing and clicking.
Yes — the manufacturers built it in. Goodman's form has an "I am registering on behalf of the homeowner" option, Rheem's has a Contractor account type, Carrier runs a dedicated dealer registration form, Lennox's portal has a dealer path keyed to your customer number, and Trane's own FAQ answers "Can my dealer register for me?" with "Yes!". Registering for your customers isn't a workaround — it's the path the portals expect.
Yours. Your installs, homeowners, and confirmation numbers export to CSV any time, and if you leave, you take all of it with you. The tool earns its keep by doing the work, not by holding your records hostage.
Your Data
Installs, homeowners and confirmation numbers export to CSV whenever you want, including after you cancel. We don't sell any of it and we don't train models on it.
Payment is handled by Paddle, our merchant of record. Card details go straight to them and never touch our servers.
Every email goes out under your shop's name, logo and reply-to address — and nothing sends until you switch it on.
The long version is in the Privacy Policy and the Terms of Service.
Why This Exists
TenKeeper comes out of years spent building the CRM software field-service companies run their whole business on. One gap kept showing up: the warranty paperwork nobody owns — costing homeowners real money and shops their reputation, one unregistered serial number at a time.
It's being built right now with a small group of HVAC shops, shaped around how a real office actually works. If registrations at your shop are a "whenever someone remembers" thing, we'd genuinely like to hear how you handle them today. One line is plenty.
— The TenKeeper team
Send us last year's installs and we'll tell you — free — how many are unregistered, which windows are still open, and how many days are left on each. No card, no call required.
Get a free registration auditReady to start now? Subscribe at $89/month — or email hello@tenkeeper.com, a person answers.
